Technology is changing the way banks function
Farrokh Jijina
There is no point in having more branches…The concept of area of operation as we know it today will vanish. That is a concept from the days when cooperative banks were localized. With internet banking, the mandate of The Zoroastrian Co-operative Bank Limited (ZCB) to serve only Bombay, Poona and Surat has to change,” stated Yazdi Tantra, chairman of the Bank’s board of directors.
A chartered accountant and information technology entrepreneur, he foresees that the Bank will be "four to five times its current size in 2030. Instead of clients visiting a bank, the bank must reach out to the......