The Calcutta-headquartered company turns 100 on August 24, 2010. "I have been with ITC forever — 33 years with no breaks!” smiles Dhunji Kava-rana, general manager (GM), ITC The Maratha and area manager — western India. The ITC hotels under his charge are The Maratha at Sahar near the airport in Bombay, ITC Grand Central at Parel, WelcomHotel Vadodra in Baroda and WelcomHotel Rama International in Aurangabad.
"The hospitality industry has really evolved. In 1977, when I joined it was basic hoteliering. Then hotels became a lifestyle which people started copying. From lifestyle we have moved to what is called ‘responsible......